Our Clinic at Mount Elizabeth Novena
We are on Level 9 of Mount Elizabeth Novena Specialist Centre, 38 Irrawaddy Road, Singapore 329563 — suites #09-21 and #09-38. This page covers how to get here, where to park, what we can do on site, and what happens at a first appointment.
Your consultation will be with Dr Tan Sok Chuen or Dr Adrian Lau, both accredited Orthopaedic Specialists holding the FRCS Ed (Orthopaedics and Trauma).
Getting to the clinic
Mount Elizabeth Novena Specialist Centre, 38 Irrawaddy Road, Singapore 329563 — Level 9, suites #09-21 and #09-38.
Finding us inside the building
The Specialist Centre has its own lift lobby, separate from the hospital's visitor lifts. From the ground floor:
- Enter the main hospital lobby at ground level.
- Keep to the left of the open ground-floor corridor.
- Walk past Starbucks, which will be on your right.
- Continue straight, following the overhead signs for the Specialist Centre.
- Take the Specialist Centre lifts to Level 9.
Both our suites are on the same lift bank and sit directly opposite each other, so it makes no difference to your walk whether your appointment is at #09-21 or #09-38. Come up to Level 9 and you will see both.
By car
The car park is open 24 hours. Published rates, inclusive of GST:
| When | Charge |
|---|---|
| Mon–Sat, 7.00am – 4.59pm | $3.92 first hour, then $1.96 per ½ hour |
| Mon–Sat, 5.00pm – 6.59am | $3.27 per entry |
| Sundays & public holidays | $3.27 per entry |
| Motorcycles | 1st hour free, then $0.54 per ½ hour |
| Valet parking | $5 |
Parking can be limited especially during weekdays. Valet is available at $5. If the carpark is full, please park at Novena Square. It will take about 5 minutes to walk from Novena Square to our clinic.
By MRT or bus
The nearest station is Novena MRT (NS20, North-South Line). Nearby bus stops:
- Novena Station Exit B (#50037) — 5, 54, 143, 162, 162M, 167
- Novena Station, Novena Square / Velocity (#50038) — 21, 56, 57, 131, 131A, 141, 166, 851, 980
- Opposite Novena Church (#50031) — 5, 21, 54, 56, 57, 131, 141, 143, 162, 162M, 166, 167, 851, 980
Free shuttle from Mount Elizabeth Orchard
If you are coming from the Orchard area, Mount Elizabeth runs a free shuttle bus between Mount Elizabeth Hospital and Mount Elizabeth Novena Hospital, Mondays to Fridays excluding public holidays, from 9.00am to 5.00pm at roughly 20-minute intervals.
- At Novena: outside the Urgent Care Centre, Level 1
- At Orchard: outside the Grand Lobby, Level 2 — exit the Grand Lobby, turn right, and the pick-up point is on your right, facing the car park
Pick-up and drop-off are at designated stops only, and the schedule can be affected by traffic. Check the current timetable on the Mount Elizabeth website before relying on it.
Allow extra travel time. Road works around Novena for the North-South Corridor are ongoing, and Mount Elizabeth Novena advises building in additional time to reach the hospital.
Car park rates, valet charge, shuttle and public transport details published by Mount Elizabeth Novena Hospital. Last checked 16 August 2026.
Arriving with limited mobility
Many of our patients arrive on crutches, with a walking frame, or a few weeks after joint replacement surgery. The building and the clinic are set up for it.
- Wheelchairs are available at the drop-off point on arrival.
- Both our suites have step-free access and dedicated wheelchair space in the waiting area.
- Crutches and walking frames are available in the clinic if you need one during or after your visit.
- At $5, valet parking is usually worth it — it puts you at the entrance rather than in the car park.
Coming on your own?
If you are travelling alone and your mobility is limited, tell us before your appointment. We will arrange for the concierge to have a wheelchair ready at the drop-off point and to bring you up to the clinic. There is no charge, and it takes one phone call or WhatsApp message to set up.
The clinic
We occupy two suites on Level 9, #09-21 and #09-38, directly opposite each other on the same lift bank. Both are complete clinics rather than one being an overflow room, so your appointment runs the same way in either.
Each suite has its own reception counter with staff expecting you when you arrive, a waiting area with generous seating and space for wheelchairs, and consultation rooms where you will be seen and examined.
What we can do on site
Most patients are examined, and started on treatment in a single visit, without leaving the building. That matters more than it sounds when walking is painful.
In the consultation room
We perform bedside ultrasound during the consultation, so a joint can be assessed while you are with us rather than at a separate appointment. Where it is needed, we also carry out ultrasound-guided injections and aspirations in the clinic.
Imaging and tests in the same building
Because the clinic sits within Mount Elizabeth Novena Hospital, we can arrange imaging and tests without sending you elsewhere:
- X-rays — same building, same day, and your surgeon reviews them once they are done
- MRI scans — usually available the same day, with the results normally reviewed the following day
- Laboratory tests — arranged as required
Medication
We carry medication in the clinic and can dispense it directly. If what you need is not stocked with us, we will write a prescription you can fill at Guardian Pharmacy on Level 1 of the same building.
What to expect on your first visit
Reception staff at either suite will be expecting you. From there, a typical first appointment runs like this:
- History and examination. Your surgeon will go through your symptoms, how the problem started, previous injuries or surgery, and how it affects you day to day — then examine the joint.
- Ultrasound, if it helps. Where it adds something, we scan the joint in the room during the consultation.
- Imaging, if needed. X-rays are done in the same building the same day and reviewed by your surgeon once ready. If an MRI is needed, it can usually be arranged the same day, with results normally reviewed the following day.
- Findings and options. We explain what we have found and set out the treatment options, surgical and non-surgical, along with what each involves.
- Treatment started where possible. That may be medication dispensed in the clinic, an ultrasound-guided injection, a brace, or a referral for physiotherapy.
What to bring
- Any previous scans, X-rays or reports, including images on disc or film if you have them
- A list of medications you currently take
- Your insurance details — insurer, plan name and tier, and whether you hold a rider
- Identification, and a referral letter if you have one
Wear something that lets us examine the joint. For a knee, shorts or loose trousers that roll above the knee. For a hip, clothing you are comfortable moving in. It sounds trivial, but it saves a good deal of time.
Practical information
Opening hours
- Monday to Friday — 9.00am to 5.00pm
- Saturday — 9.00am to 12.30pm
- Closed Sundays and public holidays
Languages
Both our surgeons consult in English and Mandarin. Interpreters are available for Malay and Bahasa Indonesia, and we are glad to arrange one — please let us know when you book so the interpreter is there for your appointment.
Payment, MediSave and insurance
Both our surgeons are MediSave-accredited, and we work with the major Integrated Shield insurers. Panel status and what your plan covers vary by insurer and tier, so it is worth checking before your visit — see our insurance and MediSave page, or ask us and we will check for you.
We are also on the panel of many corporate insurers. If you hold a corporate card that covers specialist visits, tell us when you book. It lets us verify your coverage in advance and, where it applies, arrange direct billing rather than you paying up front and claiming it back.
What we treat
We treat hip and knee conditions across the range, including knee replacement, hip replacement, ACL reconstruction, meniscus repair and cartilage repair.
As featured by OCBC
Featured by OCBC: building a practice around hip and knee surgery.
Three things worth telling us when you book
- If you are coming alone and your mobility is limited, so we can have a wheelchair ready at the drop-off and bring you up.
- If you need an interpreter for Malay or Bahasa Indonesia.
- If you hold a corporate card for specialist visits, so we can verify coverage and arrange direct billing where it applies.
All three take one message to arrange. WhatsApp us on +65 8884 1642.
Read from Our Blog
Dr Lau and Dr Tan regularly write about their experiences in the field as leading hip and knee specialists in Singapore
